Returns & Exchanges
At Carolinabalfour, we want you to love your fashion finds; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags remain attached and the garments are in their original condition.
Initiate Your Request
Log into our online returns portal using your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original packaging, ensuring all boutique tags and protective seals are intact to qualify for a refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing